Experience Differentiation

question 90

Multiple Choice

Experience differentiation

• A) isolates the consumer from the delivery of a service.
• B) is an extension of product differentiation in the service sector.
• C) uses only the consumer's senses of vision and sound.
• D) keeps consumers from becoming active participants in the service.
• E) is the same as product differentiation, but applied in the service sector.

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Definitions:

Systematic Presentation

An organized method of presenting information or data in a structured, logical sequence, often used for effective communication.

Code

A systematic and typically organized presentation of laws, rules, or regulations.

Briefing A Case

Summarizing a case. A case brief gives the full citation, the factual background, the procedural history, the issue or issues raised, the court’s decision, the court’s holding, and the legal reasoning on which the court based its decision. It may also include conclusions or notes concerning the case made by the one briefing it.

Important Facts

Key or significant information and details relevant to understanding or analyzing a situation or decision-making.