Isabella Is Organizing an Online Blog Where Members of Her

question 44

Multiple Choice

Isabella is organizing an online blog where members of her production team can work in tandem to determine the best way to fix the issues with the company's new line of spark plugs. Which generational cohort will respond best to this type of work assignment?

• A) baby boomers
• B) Gen Y'ers
• C) Gen Z'ers
• D) Gen X'ers

Apply principles of constructive criticism in revising communications.

Detail the essential components of a claim refusal letter.

List guidelines for developing the reasons section of a bad-news message.

Discuss techniques for subordinating refusal in a bad-news message and circumstances under which the deductive approach is appropriate in delivering bad-news messages.

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Definitions:

GABA

Gamma-Aminobutyric Acid, a neurotransmitter in the brain that inhibits many neurons from firing, reducing activity in the nervous system.

Neuron

A cell that conducts electrochemical signals; the basic unit of the nervous system; also called a nerve cell.

Dendrites

A neuron’s branches that receive information from other neurons and transmit it toward the cell body.

Axon

A neuron’s extending fiber that conducts impulses away from the cell body and transmits them to other neurons.