Individual Readiness for Change Should Be Assessed by Understanding the Degree

question 67

Multiple Choice

Individual readiness for change should be assessed by understanding the degree of employee satisfaction with the status quo and

• A) the potential resistance from outside sources.
• B) the organization's policy for employee development.
• C) the perceived personal risk involved in changing it.
• D) the financial impact of change.

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Definitions:

DNS Server

A server that translates human-friendly domain names into IP addresses, allowing browsers to load internet resources.

IP Address

Internet Protocol Address, a unique string of numbers and periods that identifies each computer communicating over a network.

Web Server

A computer configured to provide web-based content that is accessed through a web browser.

Escalate

In a support or service context, to transfer a problem or complaint to a higher level of authority or expertise for resolution.