In Self Competency: James Hardcastle Notes That Every Time He

question 6

Multiple Choice

In Self Competency: James Hardcastle notes that every time he asked for feedback on a report, his manager would never say anything constructive and James never knew where he stood. What type of conflict management style did his manager use?

• A) accommodating
• B) avoiding
• C) forcing
• D) compromising

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Definitions:

Actor-observer Bias

The tendency to attribute one's own actions to external causes while attributing others' actions to internal characteristics.

Self-serving Bias

The common human tendency to attribute positive events to one's own character but attribute negative events to external factors.

Environmental Cause

A factor in the surrounding environment that contributes to the development or outcome of a condition or event.

Dispositional Attributions

Explanations for behavior that ascribe actions to inherent personality traits rather than external situations or circumstances.