Kaarin Is Setting Up an Affiliate Office in Another Country

question 13

Multiple Choice

Kaarin is setting up an affiliate office in another country and is in negotiation with contractors in that country. She listens thoughtfully to their concerns, asks questions to make sure she understands their requests, and is willing to change to show respect for their requests. Which aspect of emotional intelligence is Kaarin displaying?

• A) social empathy
• B) self-motivation
• C) self-awareness
• D) social ethnocentrism

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Definitions:

Extinction

In behavioral psychology, it refers to the process where a conditioned response decreases in frequency and eventually disappears when the reinforcement is no longer presented.

Conditioned Stimulus

An initially unimportant stimulus that, following its association with an unconditioned stimulus, comes to evoke a conditioned response.

Unconditioned Stimulus

A stimulus that naturally triggers a response without any prior learning.

Generalization

In psychology, the tendency to respond in the same way to different but similar stimuli; in learning, it's the application of past learning to new situations.