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In Teams Competency: IBM created the Market Growth Workshop to resolve conflicts between employees and customers.
Thinking Style
The characteristic manner in which an individual processes information, makes decisions, and solves problems.
Intercultural Communication
The process of exchanging meaningful and unambiguous information across cultural boundaries, to ensure mutual understanding.
Cultural Backgrounds
The cultural settings and experiences that influence an individual's beliefs, values, and behaviors.
Exchanging Messages
The act of sending and receiving written, audio, or video messages between individuals or groups.
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