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Kaarin is setting up an affiliate office in another country and is in negotiation with contractors in that country. She listens thoughtfully to their concerns, asks questions to make sure she understands their requests, and is willing to change to show respect for their requests. Which aspect of emotional intelligence is Kaarin displaying?
Repression
A psychological defense mechanism where unpleasant thoughts, feelings, or desires are excluded from conscious awareness.
Denial
A psychological defense mechanism where a person refuses to accept reality or facts, effectively protecting themselves from uncomfortable or painful emotions.
Projection
Seeing one’s own unconscious content in others rather than oneself.
Feelings of Inferiority
A sense of personal inadequacy or inferiority that can influence emotional and psychological wellbeing.
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