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In Communication Competency: Bill is referring to a civil exchange in his office when he talks about a member of the management team who e-mails snide comments to employees right before he leaves the office for the day.
Encoded
The conversion of information into a specific format for efficient processing, storage, or transmission.
Stored
Refers to the retention of information or substances in a designated space or medium for future use.
Retrieved
The process of getting back information stored in memory.
Prospective Memory
Memory to perform an act in the future, as at a certain time or when a certain event occurs.
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