Pam Listens Carefully to What Her Coworkers Have to Say

question 46

Multiple Choice

Pam listens carefully to what her coworkers have to say because she knows how important it is to take into account other opinions. What internal factor affects Pam's perception?

• A) learning
• B) familiarity
• C) contrast
• D) personality

---

Definitions:

Pluralism

A condition or system in which multiple distinct groups, cultures, or entities coexist within a society or organization.

Ethnocentrism

The belief in the superiority of one's own ethnic group or culture, often accompanied by a devaluation of other cultures.

Communication Style

The characteristic way in which an individual or organization expresses ideas and exchanges information with others.

Culture

The arts, beliefs, and customs that are passed down from generation to generation within a society.