Carlos Has Worked for Four Years in the Logistics Department

question 73

Multiple Choice

Carlos has worked for four years in the logistics department and he can't understand why the marketing department thinks the company can decrease delivery times just by hiring another vendor. Which internal factor is distorting his perception?

• A) attribution
• B) motivation
• C) personality
• D) learning

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Definitions:

Persuasive Message

A form of communication aimed at influencing the thoughts, beliefs, or actions of others through logical, emotional, or ethical appeals.

Mind Mapping

A visual tool for organizing thoughts, ideas, or information, typically structured around a central concept.

Topic Sentences

Sentences that express the main idea of a paragraph, serving as a summary or introduction to the content that follows.

Supporting Points

Additional information or arguments provided to reinforce the main idea or thesis of a communication.