[Solved] Why did AOL begin losing customers in the early 2000s? A) It didn't provide instant messaging. B) It couldn't keep up with the advent of broadband Internet connections. C) It didn't screen out pornographic sites. D) It merged with Time Warner. E) It merged with Google. Elaborative Rehearsal: A method of memory consolidation that involves associating new information with already known information. Maintenance Rehearsal: A process of repeatedly verbalizing or thinking about a piece of information to keep it in short-term memory longer than the usual 20-second duration. Levels of Processing: A theory in cognitive psychology that proposes that deeper levels of analysis produce more enduring memory encoding than shallow levels of analysis. Memory Storage: The process of retaining information over time, encompassing how information is encoded, stored, and retrieved.