Examlex
The billion-dollar mergers and takeovers that swept the mass media in the 1990s were possible because of ______.
TQM
Total Quality Management (TQM) is a management approach centered on continuous improvement, employee involvement, and customer satisfaction.
Continuous Improvement
An ongoing effort to improve products, services, or processes through incremental and innovative changes.
Survey Feedback
A method of gathering data from respondents about their perceptions, opinions, or behaviors and then providing them with collective results for insights or action planning.
Critical Decisions
Important choices that have significant effects on the outcome of various situations or problems.
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