The Outcome of Is a Better Understanding Between Two Parties

question 35

Multiple Choice

The outcome of is a better understanding between two parties in a work-relationship.

• A) process consultation
• B) executive coaching
• C) quality programs
• D) role negotiation

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Definitions:

Benjamin Franklin Close

A sales technique that encourages a customer to make a decision by listing pros and cons of purchasing a product or service, akin to Benjamin Franklin's decision-making method.

Assumptive Close

A sales technique where the salesperson assumes that the prospect has decided to purchase and moves forward with finalizing the sale.

Continuous-Yes Close

A kind of close whereby the salesperson develops a series of benefit questions that the prospect must answer.