Match the Following: -Quality Programs

question 93

Multiple Choice

Match the following:
-Quality programs

• A)Solicitation of employee attitudes through questionnaires
• B)Goal setting and performance planning between employee and supervisor
• C)An organization development method to improve individual and organizational tasks
• D)An intervention designed to improve the effectiveness of a work group
• E)An attempt to culturally embed quality throughout the organization

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Definitions:

Nonunion Firms

Companies where the workforce is not represented by a labor union, which may affect wage levels, benefits, and working conditions.

Union Labor

refers to labor that is represented by a union, which negotiates wages, working conditions, and other employment terms on behalf of its members.

Wage Rate

The amount of money paid to an employee by an employer in exchange for work performed, typically expressed on an hourly, daily, or piecework basis.

Total Productivity

The ratio of total output (goods and services) produced to the total inputs used to obtain that output, measuring efficiency in production.