Information Overload for Employees or a Lack of Sufficient Information

question 39

Multiple Choice

Information overload for employees or a lack of sufficient information for performance and task accomplishment can result from:

• A) a failure to filter and disseminate information selectively.
• B) the tendency to use overly rich media of communication.
• C) inappropriate use of the perceptual window.
• D) gender differences.

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Definitions:

Non-verbal Communication

The process of conveying a message without the use of words, through body language, facial expressions, gestures, and tone of voice.

Unfavourable News

Information that is negative and may have undesirable effects or outcomes for the recipients.

Direct Supervisors

Individuals who have immediate managerial authority over other employees, responsible for overseeing their work and performance.

Management

The art of getting things accomplished in organizations through others.