Suppose, for Example, That a Sales Manager Is Evaluating the Performance

question 67

Multiple Choice

Suppose, for example, that a sales manager is evaluating the performance of his employees. One employee does not get along well with colleagues and rarely completes sales reports on time. This employee, however, generates the most new sales contracts in the office. The sales manager chooses to ignore the negative information and evaluates the salesperson only on contracts generated. The manager is exercising:

• A) projection.
• B) selective perception.
• C) self-fulfilling prophecy.
• D) impression management.

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Definitions:

Psychotherapy

A form of treatment for mental disorders and emotional difficulties, which involves talking with a therapist to understand and resolve problems.

Naturally Occurring

Events, substances, or processes that exist or happen without human intervention or artificial addition.

Lithium

A chemical element used as a medication to treat mood disorders such as bipolar disorder by stabilizing mood swings.

Antidepressant Drugs

Medications designed to relieve symptoms of depression by adjusting the balance of neurotransmitters within the brain.