What Is the First Step in Kotter's Eight-Step Change Management

question 27

Multiple Choice

What is the first step in Kotter's Eight-Step Change Management Model?

• A) Establish the need for urgency
• B) Ensure there is a powerful change group to guide the change
• C) Develop a vision
• D) Empower staff

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Definitions:

Organizational Socialization

The method through which newcomers acquire the necessary attitudes, knowledge, skills, and behaviors to effectively operate within a company.

Leniency

The tendency to give employees a higher performance rating than they deserve.

Performance Rating

An assessment tool used to evaluate an individual's job performance, typically as a numerical or descriptive scale.

Employees

Individuals who are hired by a business or organization to perform work in exchange for compensation.