During Crisis Communication, If Some Information Has Been Reported Incorrectly

question 1

Multiple Choice

During crisis communication, if some information has been reported incorrectly, then the company should:

• A) Not interfere and let the media do its work
• B) Should advise the concerned reporter(s) about the inaccuracy
• C) Correct the reporter(s) only if it favors the company
• D) Keep quiet to avoid getting the blame

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Definitions:

Emotional Support

The provision of empathy, concern, encouragement, and love to someone, helping them manage stress or challenges.

Caring

Exhibiting kindness and concern for others, reflecting an attitude of empathy, compassion, and a willingness to help or be there for someone.

Intimacy

Close familiarity or friendship; closeness, often referring to the feeling of emotional connectedness and physical closeness in romantic relationships.

Mutual Emotional

Pertaining to or involving shared feelings or emotions between individuals, often implying reciprocity and a deep connection.