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A System of Values and Beliefs in an Organization That

question 18

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A system of values and beliefs in an organization that reinforces the idea that providing the customer with quality service is the principal concern of the business, is called:


Definitions:

Apology

An expression of regret or sorrow for having done wrong or caused harm, often accompanied by a request for forgiveness.

Relationship Repair

The process of mending or improving a relationship that has experienced conflict, misunderstanding, or estrangement.

Interpersonal Interaction

The exchange of information, feelings, or meaning between two or more people through verbal or non-verbal communication.

Ruminate

The act of deeply thinking or pondering over something for a prolonged period.

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