Customers Can Be Used as a Source for New Product

question 18

Multiple Choice

Customers can be used as a source for new product ideas. These ideas would come from all of the following sources except

• A) customer requests.
• B) customer complaints.
• C) industry movements.
• D) focus groups.

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Definitions:

Informal Structures

Naturally occurring networks and relationships among employees within an organization that affect behaviors and how work actually gets done.

High Productivity

The state of achieving maximum outputs from given inputs, often related to efficient and effective use of resources in a work environment or process.

Organization Chart

An organization chart is a diagram that displays the structure of an organization and the relationships and relative ranks of its parts and positions/jobs.

Major Subunits

The primary or most significant divisions, departments, or components within an organization.