The Tangible Product Along with the Whole Cluster of Services

question 87

Multiple Choice

The tangible product along with the whole cluster of services that accompany it is called a(n)

• A) extended product.
• B) intangible product.
• C) generic product.
• D) conventional product.

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Definitions:

Punishment

A method used to reduce undesirable behavior by applying negative consequences or withdrawing positive elements.

Peer Involvement

The participation or engagement of individuals within a group or organization at a similar level, often for support, learning, or collaboration purposes.

Performance Management

The process of ensuring employees meet set objectives, which includes planning, monitoring, and reviewing employee performance.

Contextual Performance

The aspect of an employee's performance that involves interpersonal and organizational skills, supporting the social and psychological environment of the workplace.