A Company Is Customerized When It Is Able to Respond

question 132

True/False

A company is customerized when it is able to respond to individual customers by customizing its products, services, and messages on a one-to-one basis.

---

Definitions:

Suspicious

Having or showing a cautious distrust of someone or something, often involving a sense of fear or doubt.

Five-Factor Model

A model describing human personality traits in five broad dimensions: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Neuroticism

A personality trait characterized by emotional instability, anxiety, moodiness, worry, and jealousy.

Anxious

A sense of anxiety or distress over an event whose result is not yet determined.