Rade and Talion Are Competitors in the Business of Manufacturing

question 110

Multiple Choice

Rade and Talion are competitors in the business of manufacturing wristwatches. While Rade promises to deliver design and quality to its customers, Talion promises to deliver durability and cost effectiveness. When both these companies deliver their respective promised qualities, they are delivering ________.

• A) performance quality
• B) customer support
• C) unique quality
• D) accuracy quality
• E) conformance quality

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Definitions:

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Sapir-Whorf Hypothesis

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A system of spoken, written, or signed symbols through which humans communicate thoughts, emotions, and ideas.

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