Which of the Following Is a Positive Factor When Considering

question 15

Multiple Choice

Which of the following is a positive factor when considering the development of a customer database?

• A) The product is a once-in-a-lifetime purchase.
• B) There is no contact between the buyer and seller.
• C) There is a lot of customer churn.
• D) The unit sale is very small.
• E) Customer lifetime value is high.

---

Definitions:

Employee Development

The continuous effort to improve employee skills and competencies through training and career opportunities, enhancing both individual and organizational performance.

Salary Determination

Refers to the process by which the compensation levels for job positions within an organization are set, based on factors like market rates, experience, skills, and organizational budgets.

Multisource Feedback

A performance evaluation method that utilizes the viewpoints of multiple stakeholders, including peers, subordinates, and superiors.

Performance Ratings

The evaluation of an employee's work performance over a certain period of time.