Which of the Following Is an Example of a Complementary

question 136

Multiple Choice

Which of the following is an example of a complementary service?

• A) Big department stores usually hire extra staff to handle the rush during the holiday season.
• B) The Caesar Park Hotel generally caters to business customers during the week, but has now decided to promote mini-vacation weekends for non-business customers as well.
• C) More paramedics are on hand to assist physicians during times when emergency admissions are highest.
• D) AXA Bank set up automated teller machines so that its customers could avoid standing in line.
• E) Chesterton College hires part-time teachers when enrollment goes up.

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Definitions:

Emotional Capital

The accumulated value of an individual's emotional competencies and social networks, contributing to their ability to navigate social situations effectively.

Bereavement Tasks

Psychological tasks or processes that people go through to adapt to the death of a loved one, including accepting the reality of the loss and adjusting to a world without the deceased.

Acute Disease

A communicable disease caused by a number of microorganisms including viruses, fungi, and bacteria. Acute illnesses last for a relatively short period of time and result either in recovery or in death. Examples of acute illnesses include smallpox, malaria, cholera, influenza, and pneumonia.

Kübler-Ross's Stages

A framework outlining five stages of emotional response to grief and loss: denial, anger, bargaining, depression, and acceptance.