In Developing a Service Blueprint, the Flower Shop Has Outlined

question 157

Essay

In developing a service blueprint, The Flower Shop has outlined each step in the delivery process of the service it provides. Which characteristic of services is The Flower Shop attempting to minimize?

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Definitions:

Paraphrase

The act of rewording or rephrasing a text or passage to achieve clearer understanding, often to simplify or clarify the original message.

Secondary Source

Information that was created later by someone who did not experience first-hand or participate in the events or conditions being researched.

Paraphrasing

The act of rewording or rephrasing text or speech to clarify its meaning or to present it in a different manner, while retaining the original message.

Secondary Source

Information that has been interpreted, analyzed, or summarized from primary sources, often used in research.