List the Eight Different Variables That Influence Service Outcome and Customer

question 146

Essay

List the eight different variables that influence service outcome and customer loyalty.

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Definitions:

Transmittable Medium

A medium capable of carrying and transferring information from one point to another.

Social Communication Model

A theoretical framework describing how information is transmitted between a sender and receiver through various forms of social media.

Blog

A regularly updated website or web page, typically run by an individual or small group, that is written in an informal or conversational style.

Virtual Meetings

Meetings conducted over the internet using video conferencing software, allowing participants to communicate in real-time without being physically present.