Clients Judge Service Not Only by Its Technical Quality but Also

question 77

True/False

Clients judge service not only by its technical quality but also by its functional quality.

---

Definitions:

George Gallup

A pioneering American pollster and the founder of Gallup, Inc., known for developing modern survey techniques to gauge public opinion.

Literary Digest

A general interest magazine published in the United States in the first half of the 20th century, known for its failed prediction of the 1936 presidential election.

Census Bureau

A principal agency of the U.S. Federal Statistical System responsible for collecting and analyzing data about the American people and economy.

Push Polls

A type of opinion poll in which intentionally biased questions are used to shape the respondent's perception of a candidate, issue, or organization, often under the guise of conducting an objective survey.