Secondary Service Features Are the Features That the Customer Himself

question 116

True/False

Secondary service features are the features that the customer himself or herself adds to the service.

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Definitions:

Friend Ratings

Assessments or evaluations of an individual's qualities or performance, often in terms of personality or behavior, made by their friends.

Self-ratings

A method of assessment where individuals evaluate their own performance, traits, or states.

Longevity

The length of time that a person or organism lives; often used in discussions about factors that contribute to a long life.

Healthy Personality

A state of psychological well-being characterized by enduring personal growth, strong self-awareness, and the ability to form positive relationships.