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Customer Training and Customer Consulting Are Two Areas for Service

question 15

True/False

Customer training and customer consulting are two areas for service differentiation that manufacturers can use with their products.


Definitions:

Illegal Agreement

In contract law, a void agreement to do something that violates the law.

In Pari Delicto

A legal principle meaning "in equal fault," used when parties involved in a lawsuit are equally at fault for a wrongdoing.

Breach Of Contract

The violation of any agreed-upon terms or conditions in a binding contract, resulting in legal consequences.

Exculpatory Agreement

A contract that frees one party from liability for wrongful acts or negligence.

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