A Job-Shop Specialist ________

question 76

Multiple Choice

A job-shop specialist ________.

• A) sells only in a certain locality, region, or area of the world
• B) customizes its products for individual customers
• C) operates at the low- or high-quality ends of the market
• D) offers one or more services not available from other firms
• E) specializes in serving only one channel of distribution

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Definitions:

Shares Power

Refers to a leadership or management style where authority and decision-making responsibilities are distributed among team members.

Empowerment

Process by which a manager shares power with team members, thereby enhancing their feelings of self-efficacy.

Self-managed Work Team

A group of employees who are responsible for managing and controlling all or most aspects of their work without direct supervision.

Empowerment

A process through which individuals gain control, authority, and influence over their personal, workplace, or community situations.