The Aim of Customer Relationship Management Is to Keep the Costs

question 134

True/False

The aim of customer relationship management is to keep the costs of meeting and tracking consumers as low as possible.

---

Definitions:

Act Professionally

The expectation for individuals to behave in a manner that is ethical, respectful, and appropriate for a given profession.

Pressure from Below

Influence exerted by lower-level employees or members of an organization, advocating for change or improvements.

Universal Rules

Principles or laws that are applied globally, without cultural, geographical, or situational exceptions.

Personal Virtues

Characteristics or qualities considered morally good or desirable in a person, such as honesty, integrity, and courage.