Customers Cause Many Service Failures, and the Number of Customer-Caused

question 35

True/False

Customers cause many service failures, and the number of customer-caused failures is increasing.

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Definitions:

Fixtures

Items that are attached to a property in such a way that they become part of the property and are considered legally part of the real estate.

Joint Tenancy

An estate held by two or more jointly, with an equal right in all to share in the enjoyments of the land during their lives. An incident of joint tenancy is the right of survivorship.

Co-owners

Co-owners share joint ownership or possession of property or assets, each holding a portion of the rights, responsibilities, and benefits associated with the ownership.

Easement

The right to make certain uses of another person’s property or to prevent another person from making certain uses of his own property.