Using the Information in His Company's ________ Lets a Telemarketer

question 22

Multiple Choice

Using the information in his company's ________ lets a telemarketer respond to customer inquiries more effectively because he or she can see a total picture of the customer relationship.

• A) data warehouse
• B) call back list
• C) call rejection list
• D) bibliographic database
• E) customer-value hierarchy

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Definitions:

Acquires

The act of obtaining ownership or control over assets, properties, or companies, often through purchase or merger.

Sole Proprietorship

A business structure where the business is owned and operated by a single individual who has personal responsibility for all debts and liabilities.

Corporation

A legal entity recognized by law as separate from its owners, with its own rights, privileges, and liabilities.

Limited Partnership

A form of partnership consisting of one or more general partners who have full liability and one or more limited partners whose liability is limited to the amount of their investment.