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The Most Important Determinant of Service Quality Is ________ Which

question 84

Multiple Choice

The most important determinant of service quality is ________ which refers to the ability to perform the promised service dependably and accurately.


Definitions:

Recallable Material

Information or data that can be brought back into one's conscious mind, retrieved from memory.

Awareness

The ability to perceive, feel, or be conscious of events, objects, thoughts, emotions, or sensory patterns.

Current Awareness

The practice of staying informed on the latest developments within a particular area of interest.

Conscious Mind

The aspect of the mind that is aware of thoughts, feelings, and surroundings at any given moment, enabling conscious decision-making.

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