Swee & Kee Poultry Has Recently Upgraded Its Transactional Model

question 142

Multiple Choice

Swee & Kee Poultry has recently upgraded its transactional model such that its customers (restaurants and hotels) can communicate with its central supply system to indicate purchase volumes, dates, and receive confirmation, through their computer terminals. This is an example of a company differentiating itself versus competition in terms of ________.

• A) customer relationships
• B) customer training
• C) installation
• D) delivery ease
• E) ordering ease

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Definitions:

Fully Functioning Person

A concept introduced by Carl Rogers referring to an individual who lives in congruence with their emotions and experiences, exhibiting openness to experience, existential living, and trust in themselves.

Unconditional Positive Regard

A concept in humanistic psychology representing total and unconditional acceptance of a person regardless of their behavior.

Rogers

Carl Rogers was an influential American psychologist who founded the client-centered therapy approach, emphasizing empathy and unconditional positive regard in psychotherapy.

OCEAN

An acronym for the Big Five personality traits model, which includes Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.