Examlex
A ________ is a method of interaction with a customer,such as telephone or customer service desk.
Norms
Standards or patterns of behavior that are accepted as typical or expected within a society or group.
Mature Group
A group characterized by advanced development in dynamics, interactions, and goals achievement.
Organizational Politics
The use of power and social networking within an organization to achieve changes that benefit the individual or a group.
Management
The process of dealing with or controlling things or people within an organization.
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