Some Apac Cleaning Customers Have Long-Term Contracts for Full-Service Cleaning,while

question 131

Essay

Some Apac Cleaning customers have long-term contracts for full-service cleaning,while others call the company as and when they require a particular service.The long-term customers have their queries handled by the company's customer service representative.The rest of its customers are directed towards voice messages when they want their inquiries to be processed.What strategy is the company adopting to achieve marketing excellence?

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Definitions:

Good 1

Good 1 typically refers to a specific item or product in economic models, representing a variable used to analyze various economic scenarios.

Price Elasticity

An indicator of the sensitivity of the demand for a product to shifts in its price.

Demand Function

A mathematical representation of the relationship between the quantity of a good consumers are willing and able to buy and the price of the good.

Revenue-maximizing Price

The optimal price point of a good or service that allows a company to generate the maximum possible revenue, considering factors like demand elasticity.