Jake Had an Appointment at the Doctor's, but Couldn't Make

question 77

Multiple Choice

Jake had an appointment at the doctor's, but couldn't make it on time because he was caught in traffic. By the time he reached the doctor's office, the doctor had already begun with the next patient. This illustrates the ________ of services.

• A) variability
• B) heterogeneity
• C) perishability
• D) intangibility
• E) homogeneity

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Definitions:

Defense of Marriage Act

A now-defunct U.S. federal law enacted in 1996 that defined marriage as the union between one man and one woman for federal and inter-state recognition purposes, before being ruled unconstitutional.

Gay Marriage

The legally or socially recognized marriage between two individuals of the same sex.

Peer Delinquent Subculture

A group of peers with norms and values that deviate from mainstream society's, often engaging in anti-social or criminal behavior.

Brothel Sex Worker

An individual who provides sexual services for money within a brothel, a place specifically dedicated to prostitution.