Kaya, a Chain of Skin Clinics, Requests Each New Visitor

question 69

Multiple Choice

Kaya, a chain of skin clinics, requests each new visitor to fill up their own details on a printed form. This is a step in ________.

• A) increasing its peak-time efficiency
• B) creating nonpeak demand
• C) increasing consumer participation
• D) sharing its services
• E) facilitating its future expansions

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Definitions:

Filing A Lawsuit

The act of initiating a legal case in court against an individual, organization, or institution due to grievances or disputes that require adjudication.

Behavior-Based Interview

A method of interviewing where candidates are asked to describe past behavior as evidence of their ability to perform in a new role.

Job-Related Skills

Abilities and knowledge that are essential for performing specific tasks and duties effectively within a professional setting.

Culturally Insensitive

Being culturally insensitive indicates a lack of awareness, understanding, and respect for other cultures, which can lead to misunderstandings and offensive behaviors.