If We Say That Services Cannot Be Seen Before Purchase,forcing

question 146

Multiple Choice

If we say that services cannot be seen before purchase,forcing customers to look for other clues to assess service quality,we mean that services are _________.

• A) intangible
• B) inseparable
• C) perishable
• D) variable
• E) none of the above

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Definitions:

Externality

A consequence of an economic activity experienced by unrelated third parties; it can be either positive (beneficial) or negative (harmful).

Education's Benefit

Refers to the positive impacts of education on an individual's abilities, earning potential, and societal contributions.

Externality

A cost or benefit arising from an economic activity that affects third parties who did not choose to incur that cost or benefit.

National Defense

The government activities, plans, and policies aimed at protecting a country's territory and citizens from external threats and maintaining overall security.