Better-Trained Personnel Exhibit Several Characteristics Such as ________,Which Means They

question 131

Multiple Choice

Better-trained personnel exhibit several characteristics such as ________,which means they perform the service consistently and accurately.

• A) reliability
• B) courtesy
• C) credibility
• D) competence
• E) responsiveness

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Definitions:

Focusing Summary

A technique in counseling used to capture the essence of the client's discussion, helping them to focus on key aspects of their experience or issue.

Planning Summary

An overview of the objectives, strategies, and actions intended to achieve a specific goal within a set timeframe.

Verbal Communication

The process of conveying messages or information through spoken words.

Empathy

The ability to understand and share the feelings of another person.