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How has the Internet empowered customers with complaints?
Freud's Thinking
Refers to the ideas and theories developed by Sigmund Freud, which include the psychoanalytic theory of personality development and the concepts of the id, ego, and superego.
Empirical Evidence
Information acquired by observation or experimentation that is used to support or disprove theories or hypotheses.
Intellectualization
A defense mechanism in which reasoning is used to block confrontation with an unconscious conflict and its associated emotional stress.
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