A Group of People from a Range of Departments Brought

question 51

Multiple Choice

A group of people from a range of departments brought together by a firm to develop products and programs that satisfy the customer's needs is referred to as a ________ team.

• A)cross-functional
• B)partner relationship management (PRM)
• C)customer relationship management (CRM)
• D)missionary
• E)transactional

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Definitions:

Habituated

The process of becoming accustomed to a stimulus or environment, leading to a decrease in response over time.

Extinguished

In behavioral psychology, it refers to the gradual weakening and disappearance of a conditioned response.

Deconditioned

A loss of physical fitness or undoing of the effects of conditioning, often as a result of inactivity or training cessation.

Social Learning

A theory that proposes people can learn new behaviors and attitudes through observation of others' actions and outcomes.