The Dentist's Office Calling to Remind You of Your Scheduled

question 4

Multiple Choice

The dentist's office calling to remind you of your scheduled appointment for the next day is an example of ________.

• A) CRM
• B) customer equity
• C) undifferentiated targeting
• D) share of customer
• E) repositioning

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Definitions:

Sales Training

The process of providing the sales team with the skills, knowledge, and strategies required to effectively sell products or services and boost sales performance.

Civic Organizations

Groups formed to provide support to the members of a community in various aspects, including cultural, educational, and social services.

Professional Salesperson

An individual who specializes in selling products or services to customers in a knowledgeable and ethical manner.

Beliefs And Morals

Fundamental principles or convictions that individuals hold, which guide their behavior and decision-making.