The Total Quality Management (TQM)philosophy Involves All Employees in ________

question 34

Multiple Choice

The Total Quality Management (TQM) philosophy involves all employees in ________.

• A)customer relationship management
• B)continuous product quality improvement
• C)market positioning
• D)creating sustainability
• E)increasing the lifetime value of customers

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Definitions:

Organizational Culture

A system of shared assumptions, values, and beliefs, which governs how people behave in organizations, shaping their behavior and understanding of their roles.

GLOBE Project

A research initiative that examines the impact of culture on leadership effectiveness and organizational practices across different countries.

Power Distance

Power Distance is a cultural dimension that expresses the degree to which the less powerful members of a society accept and expect that power is distributed unequally.

Authentic Leadership

A leadership style that emphasizes genuineness, transparency, and ethical behavior, encouraging leaders to be themselves.