Service ________ Means That a Service Can Only Take Place

question 8

Multiple Choice

Service ________ means that a service can only take place at the time the service provider performs it on either the customer or the customer's possessions.

• A) inseparability
• B) personalization
• C) variability
• D) intangibility
• E) creativity

---

Definitions:

Projective

Projective refers to psychological tests or techniques that encourage individuals to project their thoughts, feelings, and perceptions onto ambiguous stimuli, revealing hidden aspects of their personality.

Millon Index

A psychological assessment tool developed by Theodore Millon, used for personality assessment and diagnosing personality disorders.

Personality Styles

Characteristic patterns of thinking, feeling, and behaving that differentiate individuals from one another.

Extroversion Styles

Variations in the way individuals exhibit extroversion, including sociability, assertiveness, and enthusiasm.