Jeff Is the President of a Bank

question 16

Multiple Choice

Jeff is the president of a bank.He wants to find out the satisfaction level of his customers in Dallas on certain dimensions such as friendliness of employees,convenience of location,and availability of loans.Jeff needs to conduct:

• A)exploratory research.
• B)descriptive research.
• C)causal research.
• D)prescriptive research.
• E)diagnostic research.

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Definitions:

Downsizing

The elimination of a significant number of employees from an organization.

Staffing

The hiring of people to carry out the work of the organization.

Organizing

The structuring of resources and activities to accomplish objectives in an efficient and effective manner.