In Terms of the Online Customer Experience,content Refers to

question 221

Multiple Choice

In terms of the online customer experience,content refers to

• A)a website's capabilities to enable commercial transactions.
• B)the text,pictures,sound,and videos that the website contains.
• C)the multiple ways the website enables user-to-user communication.
• D)the dialogue that unfolds between the website and its users.
• E)the information consumers provide to the firm through its website.

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Definitions:

Arbitrary

Based on random choice or personal whim, rather than any reason or system.

Cross-Cultural

Pertaining to or comparing the cultural practices, beliefs, and phenomena of different societies, aiming to understand the diversity and commonalities among cultures.

Pastoralists

People or societies who raise livestock as their primary means of livelihood.

Kuchi

A traditionally nomadic group of people in Afghanistan, known for their seasonal migrations with herds of livestock.