In Terms of the Online Customer Experience,content Refers to

question 221

Multiple Choice

In terms of the online customer experience,content refers to

• A)a website's capabilities to enable commercial transactions.
• B)the text,pictures,sound,and videos that the website contains.
• C)the multiple ways the website enables user-to-user communication.
• D)the dialogue that unfolds between the website and its users.
• E)the information consumers provide to the firm through its website.

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Definitions:

Corporate Houses

Large companies or business organizations that operate in multiple areas or sectors.

Subsidized Rate

A reduced interest rate on loans provided by the government or other institutions to support specific groups or activities.

Productivity

The measure of how efficiently goods and services are produced, often evaluated as output per unit of input.

Standard Of Living

The level of wealth, comfort, material goods, and necessities available to a person, family, or group in a society.